Thank you for shopping at Iconic Boutique. We are committed to delivering your ethnic wear and accessories in the best condition and as quickly as possible.
1. Shipping Coverage
We currently offer shipping services across PAN India. Whether you are in a metro city or a remote town, we strive to reach your doorstep through our reliable courier partners.
2. Processing Time
All orders for available stock are processed within 2-3 business days (excluding Sundays and Public Holidays).
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
3. Estimated Delivery Timelines
Once dispatched, the estimated time of arrival is as follows:
Within Tamil Nadu: 1–3 business days.
South Indian States: 2–5 business days.
Rest of India: 5–8 business days.
Note: These are estimated timelines. Actual delivery time may vary depending on the destination and the courier service provider’s internal logistics.
4. Shipping Charges
Shipping charges are calculated based on the weight of the product and the delivery location.
The total shipping fee will be clearly displayed at the checkout page before you make the payment.
5. Tracking Your Order
Once your order has been shipped, you will receive an email and/or SMS notification containing your Tracking ID and a link to the courier partner’s website. You can track your package in real-time until it reaches you.
6. Delivery Protocol
Our courier partners will attempt delivery up to 3 times before returning the package to our facility.
Please ensure the provided shipping address and contact number are accurate to avoid delivery failures.
In case of a returned parcel due to an incorrect address or unavailability, reshipping charges may apply.
7. Damaged Shipments
Iconic Boutique is not liable for products damaged or lost during shipping if the package is accepted in a compromised state. However, if you receive a damaged package, please take a photo/video before opening it and contact us immediately so we can assist you in filing a claim with the courier.
8. Contact Us
For any questions regarding the status of your order or shipping details, please reach out:
Email: iconicboutiqesales@gmail.com
Phone: +91 93847 53792 / 75300 48387
Address: 56, TSR Big Street, Kumbakonam – 612001, Tamil Nadu.
